the Ridestore adventure
Do you want to be a part of the Ridestore adventure and do a career in e-commerce?
Are you excited of being a part of the journey of a fast-growing company? (18m € 2017, 30m € 2018)
Do you get motivated by working in a high-performance team that accomplish great things on a daily basis?
If yes, we might have a spot for you!
The customers are the foundation of Ridestore, that’s where it all started and where the ideas of development still comes from. That’s why working in our Customer Experience team is the ultimate way of experiencing the Ridestore culture and learning everything you need to take the next step. By working in the CX-team you’ll experience the power of word-to-mouth marketing, and if you’re a cultural fit & high performance person you’ll have a great opportunity to grow within the company in the direction you want to.
Being a part of our CX-team consists of talking and helping our customers, about everything from finding the perfect snow gear to which snow park is the greatest in the world. You always do as much as you possible can to give our customers a WOW experience. As you’ll be closest to our customers and practically their friend, you are their voice in our team and you share their feedback so we constantly can improve our customer experience. If you have any ideas of improvements yourself, pitch your sketch and show the value it would bring. If you can execute the project, you’’ll get the chance to take lead on it.
You’ll work in a remote based team where all tools and work tasks are online, meaning you can work from the whole world wherever there’s great Wi-Fi. We have a work schedule with shifts, but it’s very flexible and possible to adapt together with the team to suit to both our teammates and our customers. We work hard and play hard so we can keep happy and keep our customers happy too.
With Ridestore, you can quickly become part of one of Europe’s fastest growing brands on the snow gear scene, and we’re looking for people who aren’t afraid to become part of our high-performing team. Being on a team means telling the truth, sharing your opinion, helping us improve our customer experience, and working hard to support each other.
This opportunity is from October to March. For the right person, it can be a lot more.
We don’t care about fancy titles or formal education. We do care if you are:
Curious: you want to learn more, suggest new ideas, and give and share feedback with your team members.
Team player: You have a genuine interest in people and their needs, and you’re not afraid to support your teammates.
Passionate: You care intensely about creating WOW (=exceeding expectations) experiences for people, and you inspire others with your thirst for excellence.
A problem solver: You don’t need a manual or guidebook to help find your way. You can calmly lead people out of stressful situations and into happy ones. We like that!
You’re a brilliant communicator—both written and verbally. You’re fluent in English and you have a disarming charm that helps people feel relaxed around you.
You like to think differently and you don’t follow the crowds. We want to see you carve out a role you’ll love and support people so they can get the gear they love.
To perform as the best customer experience ninja ever, you’ll need:
Ability to work a minimum of 15 hours per week from October until March
Ability to work remotely from wherever there’s great Wi-Fi
Excitement about joining a high-performing team to achieve awesomeness together
Apply in your native language